Deliveries
Your order placed on www.ocibel.com will be shipped within 1 to 3 working days from Monday to Friday after receipt of your payment.
During busy periods (Sales, Christmas, Public Holidays, etc.) your order may take a few more days to be shipped.
These times are for information purposes only . We do our best to ship orders as quickly as possible.
The tracking number will be sent by email and accessible in your customer account.
We ship to France / DOM TOM, Europe and Internationally .
Please note : Transport risks are covered on condition that the buyer has checked the goods upon arrival and has made a written reservation on the carrier's delivery note in the event of damage to the package and/or the goods.
Delivery by Tracked Parcel
France, Europe and International
- Home delivery, post office or relay point in France, Europe and Internationally
- Tracked shipments distributed within 48 to 72 hours for France ( indicative time ) from Monday to Saturday.
- Track the progress of your package at any time on https://www.laposte.fr/professionnel/outils/suivre-vos-envois
If you are absent during the delivery, a notice of passage will be left in your mailbox or caretaker in which case the name of the person will be indicated on your notice of passage. Please follow the instructions indicated on the notice of passage. Within 15 days, you will be able to collect your parcel from the post office closest to your home, using an identity document.
Single rate of €4.95 for delivery to a collection point regardless of the weight of the order.
Free delivery from 69€ order 
Home delivery without signature (Colissimo) for an order of less than €40
Prices based on weight, from €6.80
Home delivery with signature (Colissimo)
Prices based on weight, from €7.90
Delivery by Tracked Parcel
Overseas DOM-TOM
- Home delivery with tracking
- Tracked shipment distributed in 5 to 10 days ( indicative time ) from Monday to Saturday.
- Track the progress of your package at any time on https://www.laposte.fr/professionnel/outils/suivre-vos-envois
Customs fees are not included in shipping costs .
Orders to the French Overseas Territories are exempt from VAT when purchased on our site but are subject to sea tax and VAT at Customs upon entry into their country .
See the Customs website:http://www.douane.gouv.fr/articles/a11024-tva-dans-les-dom
DOM: Guadeloupe, Martinique, Mayotte, Reunion, Guyana, Saint-Pierre and Miquelon, Saint-Martin, Saint-Barthélemy.
TOM: French Polynesia, New Caledonia, Wallis and Futuna and the French Southern and Antarctic Lands (TAAF)
Delivery by Tracked Parcel
Europe and International
- Home delivery in Europe and internationally with proof of deposit, tracking and delivery against signature.
- Tracked shipment distributed in 3 to 10 days ( indicative time ) from Monday to Saturday.
- Track the progress of your package at any time on https://www.laposte.fr/professionnel/outils/suivre-vos-envois
Why choose Mondial Relay Europe delivery?
Belgium, Luxembourg, Netherlands, Spain, Portugal, Austria, Italy
- More flexibility : With Mondial Relay Europe, you have the possibility to choose the relay point that suits you best from our extensive network of partners in Europe. Whether you are at home, at work or on the move, you will always find a collection point close to you.
- Competitive rates : We understand the importance of controlling your expenses. With Mondial Relay Europe, we offer you competitive rates for your deliveries across Europe, without compromising on the quality of service.
- Real-time tracking : With our online tracking system, you can track the progress of your package at any time, from dispatch to delivery. This way, you will always be informed of the status of your order.
- Fast and reliable delivery : Mondial Relay is known for its reliability. Your package will be in good hands and you will receive it within the agreed time frame.
How does it work?
- Select Mondial Relay Europe when ordering : When ordering on our website ocibel.com, simply choose the Mondial Relay Europe delivery option at checkout.
- Choose your relay point : You will be able to choose from a list of convenient relay points across Europe. Select the one that suits you best.
- Track your package : Once your order has been shipped, you will receive a tracking number allowing you to follow the progress of your package in real time.
- Collect your order : Once your package has arrived at the relay point you have chosen, you will receive a notification. Simply go to the relay point to collect your order at your convenience.
We are pleased to offer you this new delivery option to simplify your shopping experience on Ocibel. With Mondial Relay Europe, you will benefit from more flexibility, advantageous rates and fast and reliable delivery throughout Europe.
